Use Amazon’s Online Live ChatĪmazon offers a live online chat that allows you to speak with a customer service representative. If, after browsing, you still can’t get your issue resolved, there are several ways to contact an actual representative. Just be sure not to share any sensitive information. If not, you can always add your question to the forum. It’s likely that someone else who had a similar issue raised an inquiry in the forum and got a helpful reply from an Amazon support member or community member. You can also check out Amazon’s public support forum. Other (AHS, Gifts, Amazon Pharmacy, etc.).eBooks, Prime Videos, and Music Support.Memberships, subscriptions, and communications.Login, address info, and security and privacy.Step 3 Under the "Device Summary", you will find the "Serial Number".Here are some of the topics covered in Amazon’s Customer Service Center: Click the device, a small window will pop up. And then scroll down to find your Kindle device. Step 2 Click the "Devices" tab in the top bar. Step 1 Go to the Amazon website "Manage your Content & Devices"page - and log in with your Amazon account if necessary. But you can still go to the Amazon website to find the serial number as long as you've registered your Kindle device with your Amazon account before. When the packing box is missing, your Kindle won't turn on or the screen is broken, you cannot get the Kindle Serial Number through the above 2 methods. Find Kindle Serial Number on Amazon Website Then you will see the Kindle Serial Number. If you have the Kindle device on hand at the time, you can open your Kindle, go to the home screen and click Home>Settings>Device Options>Device Info. Find Kindle Serial Number on Your Kindle Device On early models (Kindle 1, Kindle 2 & DX), it is also physically visible on the back of the device itself. If you still keep the packing box of your Kindle device, you can find the printed Kindle Serial Number (16 digital codes) on the outside of the box. Find Kindle Serial Number on the Packing Box There are three easy ways to find the Kindle Serial Number. If you want to get more detailed information, you can read How to Jailbreak Kindle Paperwhite. After jailbreaking, we can easily personalize our device and add some new features which the native system doesn't have. Besides the Android/iOS device, you can still jailbreak your Kindle e-ink device if the Kindle Serial Number of your device is included in this table that can be jailbroken. Jailbreaking is the process of removing the limitations put in place by a device’s manufacturer. To keep this from happening, to find the Kindle Serial Number becomes a very essential part before you downgrade the Kindle firmware. If you install the wrong firmware, your Kindle device may turn into a brick. If you have this thought in mind, please make sure that your Kindle Serial Number is suited with the specific firmware before downgrading your Kindle device. I have heard that many people want to downgrade their Kindle firmware for all kinds of reasons. But if we know the Kindle Serial Number, we can contact Amazon Customer Service to mark our Kindle as lost and it's even possible for us to find the lost Kindle. It can be a severe headache if we lost our Kindle device. Use this list and match it to the first four or six characters of your Kindle serial number Usage 3. Actually, Kindle Serial Number can help you identify the Kindle model or specific generation with the first four characters. Sometimes it'll be difficult for us to answer the question "which Kindle do I have". Over the years, Amazon has released many Kindle devices and many of them look similar in design.
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